Part-Time Circulation Assistant

Berkeley Heights Public Library is seeking energetic and customer-service oriented individuals to join
our staff at the circulation desk.

Job Responsibilities include:

● Assist patrons with inquiries, locating materials, and navigating the ILS catalog
● Perform circulation tasks, including item check-in, check-out, renewals, issuing cards, updating
accounts, and collecting items from outdoor book drop.
● Prepare library materials for holds and transfers to other libraries.
● Manage patron holds, interlibrary loan materials, and resolve basic account issues (fines,
fees).
● Provide basic troubleshooting for library computers, copiers, and scanners.
● Shelve, shelf-read, shift, and organize materials to maintain an orderly collection.
● Participate in opening/closing procedures.
● Assist with program prep and set up, as needed.
● Promote the library services and programs.
● Answers phone in a professional and courteous manner and performs general reception
duties.
● Enforce Library rules of conduct and policies with patrons while maintaining a welcoming
environment that is friendly, warm, and inclusive of all library patrons.
● Welcomes and accepts input, seeks out advice on how to handle situations, and supports
team members by keeping them informed and offering help.
● Other duties as assigned.

Requirements:

● Strong computer literacy, including Google Suite, MS Office, Canva, Koha ILS system, and
ability to learn new software systems.
● Must be able to exercise judgement in public service situations and be able to multitask as
needed with a proactive and positive approach to problem-solving.
● Ability to work a flexible schedule, including regular nights and weekends.
● Punctuality, reliability, trustworthiness, and excellent attendance required.
● Effective oral and written communication skills.
● Able to work independently as well as part of a team.
● Proven track record of working with a variety of age groups and diverse populations.
● Ability to communicate effectively with the public and staff members and foster a supportive
and respectful workplace.
● Approaches challenging situations with a caring demeanor both with patrons and colleagues.
● Attention to detail.
● Ability to push library carts up to 40 pounds, bend down close to ground to shelve, reaching up
to the top shelves, including use of a stepstool, if necessary, and move library materials as
needed.
● College degree preferred, High school diploma or equivalent accepted with previous
experience in customer service.

Hours:
This position will work approximately 16-20 hours a week, with a scheduled rotation of weekend
hours.

This position is part-time and could include morning, afternoon, and/or evening shifts. There is a
possibility to fill in more hours as coverage is needed. Pay rate is $19.64 an hour.

Please send a resume with a cover sheet to Ann-Marie Sieczka at
annmarie.sieczka@bhplnj.org. Applications accepted until filled, preference for applications
received by: October 9th