Circulation Assistant (part-time)

The Florham Park Public Library is seeking two enthusiastic and tech-savvy self-starters to join
our circulation team! The Circulation Assistant is a key point of contact for patrons and plays a
vital role in creating a welcoming and efficient library environment. The employees in these roles
provide excellent customer service, including checking materials in and out, assisting patrons
with their accounts, answering patron questions, and completing other daily tasks as needed.
These roles are a great opportunity for an individual who is passionate about libraries and
community who is seeking to gain insight and entry-level experience in a fulfilling profession.

The Florham Park Public Library is a vibrant and forward-thinking community hub dedicated to
providing access to a wealth of knowledge, resources, and services. We are a diverse team of
committed and resourceful community helpers who share the goal of fostering a love of reading,
lifelong learning, and social engagement. The Florham Park Public Library is an equal
opportunity employer and welcomes applications from individuals of all backgrounds and
experiences.

This is an hourly position at $17.00 per hour.

Essential Functions of the Job

1. Circulation Desk Operations

○ Check library materials in and out, ensuring accurate and timely processing of
transactions.
○ Issue new library cards, update patron accounts, and handle account inquiries
and renewals.
○ Process holds and interlibrary loan requests.
○ Collect fines and fees, and manage cash transactions in accordance with library
policies.

2. Customer Service

○ Greet patrons warmly and assist with their inquiries, providing information about
library services, policies, and programs.
○ Offer basic reader’s advisory services, helping patrons locate materials and
providing recommendations.
○ Assist patrons with the use of library equipment, including computers, printers,
scanners, and photocopiers.
○ Address and resolve basic patron issues or complaints, referring complex
situations to the Circulation Supervisor.

3. Collection Maintenance

○ Assist with shelf-reading and maintaining the organization of library collections,
identifying and correcting any misplaced items.
○ Participate in weeding and inventory projects as directed by the Circulation
Supervisor or other library staff.

4. Clerical Responsibilities

○ Maintain accurate records of circulation activities, including statistics on
checkouts, returns, and patron visits.
○ Assist with clerical tasks such as filing, photocopying, and data entry as needed.
○ Troubleshoot minor technical issues and report any persistent problems to the
appropriate library staff.
○ Attend and participate in staff meetings, training sessions, and other professional
development opportunities.
○ Provide backup support for other library functions as needed, including assisting
in other departments during busy periods or staff shortages.

Qualifications

● High school diploma (some college preferred)
● Familiarity with computers and internet
● Ability to patiently troubleshoot technical issues
● Attention to detail and organizational skills
● Proactive customer service orientation, ability to deal tactfully and courteously with the
general public, and ability to maintain effective and collaborative working relationships
with other members of the library staff
● Enthusiasm for libraries and an ability to stimulate interest and encourage participation in
reading and other library activities
● Ability to comprehend, analyze, and interpret library policies and procedures
● Willingness to develop skills and library knowledge through on-the-job training, classes,
or online tutorials
● Able to lift, push, pull, or carry up to 50 pounds

How to Apply

Email a cover letter and resume to Kate Dinneny, Interim Library Director,
kate.dinneny@flo.mainlib.org with “Circulation Assistant” in the subject line.